(Overweight Charges May Apply.)
To receive orders by 12.24.13
· Last day for next day delivery 12.20.13
· Last day for 2 day delivery 12.19.13
· Last day for standard ground shipping 12.17.13
· Last day for truck delivery 12.9.13
Premium and Express Shipping Rates will be calculated based on the type of service
and shipping address zip code entered on the “Shipping Method” page and the product weight.
*These rates do not apply to orders shipping to Alaska, Hawaii, Puerto Rico, Guam and the Virgin Islands – rates for these respective locations will be listed on the order summary during checkout.
For international shipping rates on your order, please contact our Call Center at 1-800-423-2567.
Sales Tax Sales tax is applied to shipping charges in certain states.
Overweight Items Items Marked “Overweight Item” ship via truck freight line and are subject to an additional freight charge per overweight item as shown on the applicable product page. Customers are responsible for all lift gate charges when shipped by truck line.
Lift-Gate Charge If you do not have the equipment to offload certain overweight items from the delivery truck, a truck with a lift gate must be assigned for delivery of your order. The lift-gate charge covers the cost of this special delivery. If you think you will need a truck with a lift-gate, please contact Customer Service Inbound Sales at 1-800-423-2567.
Lowest Prices Anywhere The thing our customers like best about Harbor Freight Tools is that they won’t find better tools for lower prices anywhere else! And isn’t that what it’s all about? Harbor Freight offers to beat any competitor’s product price within one year from your date of purchase, even if it’s an advertised special.
Order Processing Time Most orders will be processed and leave our warehouses within 1-2 business days from the time your order is placed. Orders placed on Saturday or Sunday will be processed on Monday. Any out of stock item that is under $10.00 will be cancelled from your order and will need to be reordered at a later time.
Standard Ground Shipping Rates
Harbor Freight Tools uses FedEx Smart Post, FedEx Ground, FedEx Economy, FedEx Next Day Air, FedEx Home Delivery or truck freight line to ship your orders to you. Harbor Freight Tools makes every effort to ship items the next business day if ordered by 4pm PST. If authorization is delayed in order to confirm payment or prevent fraud, Harbor Freight Tools reserves the right to delay shipments, but every effort will be made to ship at the soonest possible time. Delivery times are expected, not guaranteed. Most non-overweight orders will arrive within the following time periods after they leave our warehouses*:
Standard Ground: 5 - 14 business days
Express: Second Day
Premium: Next Day
Please Note: Harbor Freight Tools cannot ship to PO Box addresses.
Overweight Item Shipping Overweight items are shipped via Truck Freight Line and usually take between 1-2 weeks* to be delivered. *Estimated arrival dates are not guaranteed. Weather delays and other circumstances may impact delivery time. Deliveries to Alaska, Hawaii, APO, FPO, rural areas, and Puerto Rico, Guam, or the Virgin Islands will take longer.
Return Policy: If for any reason you are not satisfied with any item purchased, you may return the insured product within 90 days for a full refund or replacement, whichever you prefer. Shipping and handling are non-refundable.
GOT ONLINE RETURNS?
TAKE THEM TO ANY HARBOR FREIGHT STORE! : If you purchased an item through harborfreight.com, you can return it to any Harbor Freight store for an exchange or refund within 90 days of your purchase! Just bring the item and a copy of the order invoice and we will gladly exchange or refund the purchase, no questions asked. Buy it online—return it at the store—just one more way Harbor Freight is working to improve your customer experience!
TAKE THEM TO ANY HARBOR FREIGHT STORE! : Any generator returned for any reason after the 90 day satisfaction guarantee period will be subject to a 20% restocking charge and must be returned freight paid. All returns require a Return Authorization Number before they can be returned to Harbor Freight Tools. Please contact Customer Service either by calling 1-800-444-3353 or by emailing firstname.lastname@example.org. to receive a Return Authorization Number. Please make sure to provide your name and invoice number and a brief description of the reason(s) for the return.