When you place an order on our website, you will receive an email confirmation of your order with an order summary. If you don’t receive an emailed order confirmation within 4 hours of completing your order, please contact Customer Service at 1-800-444-3353 Monday thru Sunday, 6am to 6pm (PT), or by email.
Most orders ship the next business day, but in some cases it may take a few days to prepare your order for shipping. Once your package ships, we will send a follow-up email with the tracking/status information.
You can always check the status of your order by logging into your Harbor Freight account and clicking on the "Track My Order" link on the left-hand side.
TRACK YOUR ORDER
To get your order status, click on Order Status in the bottom left corner, under "Helpful Links." Enter your order number and shipping zip code, then click "GO".
You can also track the status of your order by logging into your Harbor Freight account and clicking on the "Track My Order" link on the left-hand side.
If you ordered by phone or through a retail store, please contact Customer Service for your order status at 1-800-444-3353, Monday thru Sunday, 6am to 6pm (PT), or by email.
To review your HarborFreight.com order history, sign in to your account and view your order history on your dashboard.