FIND A PRODUCT
You may search for products by keyword, name or item number via the “search” field at HarborFreight.com. If the item you are looking for does not appear in the search results, please verify the correct spelling or item number. Note that the website may not list all the items available at Harbor Freight stores.
If a user manual is available for an item, it will be available through the product page, located on the "User Manual" tab.
The manual is accessible as a PDF file. You must have a PDF viewer (e.g. Adobe Reader) to open and read the file. If you do not have PDF software, click here for a free download.
You may read the manual online, download it to your computer or print it out.
Several hundred Harbor Freight products have videos showing their respective features and benefits. If a video is available for a product, you can find the video link on the product page, below the product picture. Harbor Freight product videos as well as fan videos are also viewable on YouTube - official Harbor Freight videos are generally searchable by product name and item number, for example: 1/2" Professional Variable Speed Reversible Hammer Drill #68169.
For the entire glossary of official Harbor Freight Tools videos or to subscribe to the Harbor Freight videos channel on YouTube, you may also click on the "View Demos" button on the home page at HarborFreight.com, lower right-hand side, under the "CONNECT WITH HFT" header.
EXTENDED SERVICE PROTECTION (ESP)
Extended service protection plans must be acquired directly through a Harbor Freight store within 30 days of the product’s purchase date. If purchase was made online, please call us at 1-800-423-2567, 24 hours a day/7 days a week.
For plans purchased prior to December 1, 2011 - call 1-888-838-3421 and select option "3".
For plans purchased on or after December 1, 2011 - Our Extended Service Protection plan provides you with 1 or 2 years of coverage that extends beyond the manufacturer’s warranty.
Replacement Plans for products $499.99 and under:
- Fast and easy in-store replacement
- If your product fails during coverage, a replacement product of like kind and quality, a Harbor Freight Tools gift card or a refund up to the original purchase price will be issued
- Protects your product from normal wear and tear, failure and product defects
Repair Plans for products over $500*:
- Covers functional parts and labor coverage
- No deductibles or hidden fees
- Conveniently located service centers
- On-site repair option available with fee
*If the product cannot be repaired within 30 days, a new product of equal or similar features, capacity, specifications and/or efficiency and functionality will be provided. If a replacement product is not available, we will either issue a Harbor Freight Tools gift card or provide a refund up to the actual cash value of the product, not to exceed the original purchase price of the covered item. Replacement of product deems plan fully performed. Repair on non-original manufacturer or remanufactured parts is allowed. Please see Terms and Conditions for more details. In TX, the obligor is Federal Warranty Service Corporation.
Many of our products have replacement parts available for purchase. To purchase a part, please contact Customer Service at 1-800-444–3353, Monday thru Saturday 5am to 9pm (PT), Sunday 6am to 6pm (PT), or via email. Specify the product name, item number and description of the part when making your inquiry.
SAFETY AND RECALLS
Harbor Freight values your safety and satisfaction. We make sure to provide you with up-to-date information on any recalls or product safety news as it comes available.
We will post product recalls from the U.S. Consumer Product Safety Commission (CPSC). For more information, you may also visit the CPSC Web site at www.cpsc.gov. As it relates to Harbor Freight, the information provided here is based on press releases that involve product sold through Harbor Freight stores or on HarborFreight.com. The information includes the products involved and the steps to take if you have one of the recalled items. Consumers should stop using recalled products immediately unless otherwise instructed.
Also, the Web site www.recalls.gov links visitors to the home pages of government regulatory agencies responsible for product recalls. In addition to finding details about recalled products, visitors will gain additional safety information and may sign up for email alerts on recalled products, as they become available.
HARBOR FREIGHT TOOLS RECALLS
PRODUCTS IN SOCIAL MEDIA
Access Harbor Freight’s official Facebook and Twitter pages as well as our blog to find out more about our products and special promotions. All these links are available via the home page at HarborFreight.com, lower right-hand side, under the "Connect with HFT" header.
Certain Harbor Freight products feature software that may be updated as needed. To get the latest software upgrade for your product, visit the respective product page on the Harbor Freight website and click the "Software Update" tab.
Then click on the download link which will be in a zipped format with the updated file. Instructions will appear on how to install the software update.